Privacy Policy

Privacy Policy

Sentinel Fire Group Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

1. Information We Collect

We may collect and process the following data:

• Name, address, email address, and phone number
• Property details relevant to our services
• Any information you provide when contacting us or booking services

2. How We Use Your Information

We use your data to:

• Provide and manage our fire safety and compliance services
• Respond to enquiries and arrange appointments
• Maintain records for legal and compliance purposes
• Improve our services

3. Legal Basis for Processing

We process your data under:

• Contractual necessity (to deliver services)
• Legal obligations (compliance with fire safety regulations)
• Legitimate interests (running and improving our business)

4. Data Sharing

We do not sell your data.

We may share your information with:

• Approved contractors or service providers (only where necessary)
• Regulatory authorities where required by law

5. Data Storage & Security

Your data is stored securely and protected against unauthorised access, loss, or misuse.

6. Data Retention

We retain your data only as long as necessary for legal, regulatory, and operational purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact Us

If you have any questions about this policy or your data, please contact:

Email: hello@sfglondon.co.uk